← All setup guides

CatchOn TV on a MAG box

A MAG box has no username or password. It is tied to its MAC address, so that gets registered first, and the portal fills up once it is.

Install help is included. Message us and we do these steps with you.

Ask for help
1

Send us the MAC address

It is on the label under the box and in System Settings, in the form 00:1A:79:XX:XX:XX. Send it on WhatsApp before doing anything else, because nothing loads until it is registered.

2

Open the portal settings

  1. 1.Once the box has booted, open Settings, or press SETUP or SET on the remote.
  2. 2.Go to System Settings, then Servers, then Portals.
3

Enter the portal URL

  1. 1.Portal 1 Name: whatever you like.
  2. 2.Portal 1 URL: the portal address we sent you on WhatsApp.
  3. 3.Press OK to save it.
4

Set the time server and restart

  1. 1.In System Settings, open the time or NTP section.
  2. 2.Enter us.pool.ntp.org, or pool.ntp.org if you are outside North America.
  3. 3.Leave the settings and choose Restart Portal.
Note.A MAG with no time server set shows channels but no program titles. The box needs the right time to line the programs up with the channels.

MAG boxes activate by MAC, which is why the address comes first. Formuler boxes do the same through MYTV Online, and BuzzTV boxes use a near-identical portal screen. Read the channel list before buying a box.

Stuck on one of the steps?

One message and a person finishes it with you. There is no charge.

Message support