Terms of service

These terms apply when you buy or use a CatchOn TV subscription, operated by CatchOn TV. Paying for a plan means you accept them.

Access to an internet television service for the period you paid for, on the number of devices your plan allows. Login details are issued after payment and are yours alone.

• Keep your login details private. Sharing them beyond your plan's device count may end your subscription without a refund.
• Use the service for personal viewing, not for public showing or resale.
• Use your access only for personal viewing. Do not redistribute or publicly show the streams.
• Give accurate contact details so your subscription can be delivered and renewed.

We work to keep the service running without a break, but no internet service is immune to outages, maintenance or problems upstream. Short interruptions are not grounds for a refund. A sustained failure is, and the refund policy covers it.

Streaming quality depends on your own internet and your own device. You need about 15 Mb/s for HD and 25 Mb/s for 4K. We cannot be responsible for problems caused by a slow or unstable connection.

CatchOn TV provides access to streams. It does not host, produce or own the programming carried on them. You are responsible for making sure your use of the service follows the law where you live.

You can stop at any time by not renewing. We may end a subscription without a refund if these terms are broken, in particular if login details are shared or the service is resold.

These terms may be updated. The date at the top shows when they last changed, and changes apply from the day they are published.