Last updated 13 September 2026
Who we are
CatchOn TV is operated by CatchOn TV, 2750 Boulevard Cote Vertu Ouest, Saint-Laurent, QC H4R 2P3, Canada. This policy covers this website and the subscription sold through it.
What we collect
- Contact details you give us. The WhatsApp number you message from, and any name you provide.
- Order details, including the plan length you selected and the dates your access begins and ends.
- Technical data. Anonymous analytics about which pages get visited, collected through Google Analytics.
Your payment provider handles card details, so CatchOn TV never receives them. Viewing history is not stored.
Why we collect it
- To set up your subscription and send you the login details.
- To reply through WhatsApp and help with your subscription when needed.
- To remind you before your plan expires, if you want that.
- To see which pages are useful so the site can be improved.
Who else sees it
Your details are not sold, rented or shared for marketing. They go only to the services needed to run this one: the hosting provider, the analytics provider, and the platform that issues your login.
How long we keep it
Order records are kept while your subscription is active, and for a reasonable period afterwards so renewals and refunds can be handled. Analytics data is anonymous and expires on its own.
Your rights
You can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Message us and it is done. There is no form and no process to go through.
Cookies
Google Analytics cookies count page visits without naming you. You can block them in your browser while continuing to use the site.