Things worth messaging us about
- Which plan fits the way your house watches TV.
- Whether we carry a specific channel or competition, before you pay for anything.
- Getting it working on your device. We'll do the setup with you, no charge.
- Adding a device, moving to a new one, or renewing before your plan ends.
How to get answered faster
Say what you're watching on in the first message. Firestick, Samsung TV, MAG box, iPhone. That one word is the difference between exact steps and a general answer.
Setting up a MAG, Formuler or BuzzTV box? Include the MAC address from the sticker underneath. Those boxes are activated by MAC, so sending it up front saves a round trip.
Following up on your question
If you need help partway through setup, tell us the step number and the text shown on screen. That gives support a clear place to pick up with you.
Haven't bought anything yet?
Have a look at what it costs. Four lengths, one payment, nothing automatic.
See the prices